Delivery & Return Policy...
Delivery Policy of www.lagunaleafinteriors.com
We currently only deliver to UK Mainland addresses.
*Costs will be calculated and included within the checkout process.
Standard delivery: These deliveries are currently charged at £4.99 and despatched with a selection of couriers available to us including DPD, UPS and Parcelforce. At the current time your order will take an estimated 5-7 days to despatch, although we will endeavour to despatch your order as quickly as possible.
2 Man Delivery: Certain products require a 2 man delivery service, due to the nature of the product or size of the product. For a delivery of under 0.5 CBM you will be charged £25, this will rise to £40 to £60 thereafter depending on the size of the delivery. All two-man delivery orders will be collected from our warehouse on a Monday, Wednesday and Friday at which point our delivery partner will contact you once it's arrived at your local depot to arrange a delivery time that works best for you. We are currently experiencing a two week delivery time from time of order.
Unfortunately, we are currently not able to provide automated tracking numbers for your orders. We do appreciate this would be an ideal solution and we are working towards having this in place in the future.
Return & Refund Policy of www.lagunaleafinteriors.com
If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item Laguna Leaf Interiors Ltd will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Discounted items are not eligible for a return.
Laguna Leaf Interiors Ltd will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.